Who We Are

At Health Callbacks, we believe that great healthcare doesn’t end when the hospital visit—or even the emergency—is over. Founded by an experienced ER physician who saw firsthand the consequences of poor follow-up communication, our company was created to ensure that patients remain supported well beyond their initial visit. Too often, patients leave the hospital without clear follow-up or forget important parts of their care plan—resulting in avoidable frustration, complications, or declining health. Health Callbacks was created to change that.

Our intuitive software bridges the gap between patients and providers through smart, secure communication—delivering personalized follow-up that is simple, consistent, and compassionate. Backed by studies showing that follow-up communication significantly improves patient experience, our platform empowers healthcare teams to enhance communication and reassessment. With timely SMS messages and ongoing check-ins, we help patients stay on track with recovery and care plans—making them feel seen, heard, and cared for.

Health Callbacks is proud to work with a growing network of healthcare systems that believe quality care doesn’t stop at discharge. By completing the form below, you consent to receive follow-up texts and other communications from Health Callbacks and its affiliates after receiving care from one of our partner providers.

Together, we’re building a more responsive, connected, and human healthcare experience.